Hi, Please help me in april this year I was due for an upgrade with MTN and I opted for the deal of 2 laptops plus a moderm. The initial contract was supposed to be based on lower price but the front desk lady (Niri) kept on telling me stories and finally when my contract was sorted out. I received ...
I am really disappointed by my service provider. I asked them to block this mirror network that is taking my airtime. I even phoned customer service for the second time and asked them to block this network and they confirmed that it is blocked but the service provider is still billing me. I would ...
I've been a customer of mtn for 2 years now, on da 3rd of July i called in to cancel the contract as i am no longer intrested in getting an upgrade, i was given a ref number 101720858 and was told dat it aas cancelled and my other number would become prepaid, Nowhere did she tell me that i need to ...
I HAVE TAKEN MY BLACKEBERRY 9360 IN FOR REPAIRS ABOUT 2 WEEKS AGO AND NEVER ONE DAY DID MTN CALL ME TO PROVIDE FEEDBACK.THE SATURDAY THAT WENT PASS I WENT INTO THE STORE TO FOLLOW-UP AND WAS TOLD BY MONDAY MY PHONE WILL BE IN THE STORE AND WILL CONTACT ME WHICH NO ONE DID.TRIED TO CALL THE STORE ...
I took out a cellphone contract with MTN almost 2months ago, the Tablet just died on me I then informed the sales Consultant Junigin who infromed me the phone must go for repairs. I advised her the phone is not even a month old and I am not happy that it must go for repairs, I then went to the ...
My phone was 10/08/2013, I contacted the call centre (173) to do a sim swap in order for me to continue my business. One of their questions was that I provide 3 of my contact numbers, I don't know these things as with new technology, you can save a number to a name, I remember names. I had to try ...