I regrettably upgraded my MTN contract at the MTN Trade Route Mall. I was on a TopUp200 contract that expired earlier this year, and thus was running on a month to month billing. All that i wanted to do was upgrade the contract. The consultant did not bother explaining anything on the contract, and ...
I contacted MTN about cancellation of a contract; I received a response today - a month after I made the query. Unacceptable service. ...
I have always been a loyal customer to mtn and now urgently need their help with regards to the mistake I made on my part On the 20/08/2013 I mistakenly bought airtime for R900.00 via my cellphone banking and when I called mtn I was advised I can not be assisted, I then called again today the ...
I received a call from Ishmael, offering me the opportunity to upgrade my mtn contract. I pay R50 every second month - the contract period came to an end and the contract now runs on a month to month basis. Ishmael assured me more than once, i would not pay more than I am currently paying. We ...
I upgraded an account with MTN more than 3 Months ago, after the 2 weeks, I had my line switched to data, after a month they DID NOT supply the items as advertised, after a month and a half, endless phone calls and passing the buck, the deliver the WRONG ITEMS! I then chose to CANCEL the contract, ...
I purchased a one day once off uncapped data bundle from MTN for fifty bucks. Activated it only to find out that I had no service from MTN.When I called the call centre, they have me the run around tellingr to reactivate using different codes but no joy. Now I am fifty bucks out of pocket and even ...