I recently joined momentum health, after being on Profmed for four years. I had no claims during the four years on Profmed, and was told by my broker (PFN) that I would have no waiting period because I was on a medical aid for more than two years. My wife however would have to undergo a three month ...
Good day, Since last month I have been going from Pillar to post with regards to a billing query, I received and email saying it would be paid out but now when I ask if I would be reimbursed for paying a portion of it as the doctors accounts wanted payment I'm getting the run around. Can I please ...
I'm seriously fed up! In March 2013 I went to the optometrist to get my eyes checked as i experienced discomfort when using the computer and reading. (Please note that I work in front of the PC the whole day) I also previously wore glasses. After the optometrist and I did first check what the ...
I was previously a member of Momemtum health from 2009 till mid 2012. I rejoined this year. I saw my gynae in June (Durban) due to heavy bleeding and pain and was told for the first time that I have a fibroid. I saw another gynae in August and was told it definately is a fibroid and there might be ...
I have now sent approximately 7 emails to try and receive my welcome pack along with my medical aid cards from momentum. I signed up at the end of July and they have had no problem debiting my account however I have no medical aid card or a welcome pack? Why does it take so long to receive these ...
I emailed Janet Behari twice and called her long distance twice - of course, there have been no replies!! Janet was helpful in pushing the marketing brochure but where is she or the sales agent when I needed clarification? Is this to do business, shove a brochure to the customer, let them muddle ...