I have constantly complained about Momentum's slack customer service, I changed my postal address a year ago and am still having to collect my post from my old postal address. I recently was stuck with an impossible pharmaceutical bill because the medicine was prescribed by a Doctor who they failed ...
My husband took out a medical aid with momentum health which I deeply regret in June 2013. In November 2009 I visited a gynecologist just for a check up, everything was fine. December 2013 I experienced that my monthly cycle I longer an extra two weeks, I went to my family gp he gave me medication ...
I requested for information on requirements to remove certain members. The consultant went ahead and cancelled them. An unauthorized debit order was also submitted on my account. Please cancel the membership immediately. I'm tired of momentum health and it's incompetent consultants. ...
Our company have employees that are members of Momentum Health and every month we must pay over the contributions to Momentum Health. After we have done that, we sent them the copies of payment, but every month they suspend our employee's membership and then it is a lot of trouble to rectify it. ...
Ref number: 182754051 No feedback still with regards to this query, your call centre agents don't get back to me. Sent through a claim more than a week ago still waiting on my re-payment only to find out that you paid the practice. So now they have my money and you paid them. Someone needs to ...
Once again Momentum Health call centre was unable when we needed them urgently. We were then forced to drive to their offices, which are a considerable distance away, to get clearance for medical matters. This is unacceptable Momentum. The call centres should be available 24/7 for emergencies such ...