After being a member of Momentum health since 2011, I am utterly disappointed in their service. Last year before I needed to go to the dentist, I phoned the agents up and asked who the Designated service provider is. I made an appointment with the dentist and everything was covered. I made an ...
I went for a MRI scan in February 2013 after which I paid my excess and the outstanding balance were due to be paid by Momentum. I then received a bill for the outstanding fees which Momentum did not pay. After numerous phone calls and agreements with Momentum they still have not paid the account. ...
My wife was admitted into hospital in May 2013 for a chest infection, she underwent various tests including a gastro-intestinal endoscope. Thinking that everything was taken care of we carried on with our lives. Until in June I received a bill from the anesthetist who was involved with the ...
Went to my network doctor for routine medical tests and blood was taken for sugar, cholesterol etc. Blood was sent to a pathology lab for results and testing. The medical aid was billed but one of the tests which included triglyceride testing (for some reason the medical aid doesn't cover this ...
Oh wow, for about 8 months, neither me, my wife nor my new born son had had any major problems with our health, and my healthsaver started accumulating, then came the past 4 months, my son had to go to the doctor, my wife had a cyst, and i met in a car accident, funny enough, everything that ...
I have constantly complained about Momentum's slack customer service, I changed my postal address a year ago and am still having to collect my post from my old postal address. I recently was stuck with an impossible pharmaceutical bill because the medicine was prescribed by a Doctor who they failed ...