Ek het so rukkie terug 'n klagte gel? op hellopeter oor 'n oordrag wat gedoen moet word. Ek weet nie hoe om dit te verander na 'n kompliment nie. Andre het my gebel om op te volg op die klagte. Die premie is oorgedra na die nuwe kli? nt en ons rekening by hulle is uitgesorteer. Hy was baie geduldig ...
After discovering that my monthly premiums were hicked without informing me, I called Mix Telematics on the 23 Dec and spoke to Sika who promised to reverse the increase, refund the difference and get back to me within 3 working days with the following ref no: 1501110. I then followed up on the 5th ...
Last year November our vehicle got and I had to cancel my tracking contract with Mix Telematics. The cancellation part of the contract went okay but trying to get a new tracking device installed in our new vehicle have become a BIG headache for us now. Since 12 December we have been contacting Mix ...
The system runs off my car battery and now my battery is dead, after I replaced it 2 months ago, dealership suggested that I contact my tracker company. After holding for their call centre for a goods 10 minutes, the agent tells me my query will take up to 3 working days to be sorted. So basically ...
I cancelled my Matrix in November and received a notification of cancellation. From middle December I have started to receive numerous messages from Matrix advising power down on my vehicle on which I cancelled the Matrix and advised vehicle was sold. These messages come through at approximately ...
I purchased a Beame online on Friday 3 Jan. The Budget option for R150 upfront and R99 a month. I received a Voucher number for the installation and was told that I would receive a SMS within 48 hrs with a lead number. Up until this morning I did not receive a lead no and decided to call in to the ...