I was sent an sms from MIXTELEMATICS on 16/01/14 that my account was in arrears. I then received a 2nd sms with banking details for the account. I then called the call centre around the 20th to ask them what this was about - they said my contract ended in December and that i owed them money. I cant ...
I cant do this anymore, are u telling me that you cant really cut it? instead of doing a credit on my account you over charge me like really? im realy tired of you guys now i think im going to use another tracking company, its been less that 3 months yet another complain? is this how we conduct ...
I had to cancel the contract due to reasons out of my control. Matrix confirmed that I will be refunded since I cancelled during the grace period. I cancelled on 29/11/13, on 02/12/13 they debitted R215 from my account instead of R199. When I enquired they were not clear on the reason for wrong ...
I recently bought a car and the my insurance company recommended the Beeme unit. Not gonna go into too much detail but i've been trying to the unit fitted since NOV 2013. I've been called twice and told i've missed bookings i didnt even know about. I made time, took leave, drove to TWT and every ...
I decided to go with Beame as my wife has it in her car and is paying R59 per month on a 3 year contract.so i called their call centre, was on hold for over 20mins.eventually got through to someone, enquired about that price and was told he is unaware of that price its now R79 but he will find out ...
I have just sold my vehicle and been forced to pay R 2000 in order to settle my matrix contract. A contract that I took out five years ago when I first bought the car. The original unit was faulty and I was forced to replace it. However, they no longer made that model and I was forced to ...