I have been calm until now. I have phoned in about 5 times since 19 November 2013 to have my tracking unit upgraded to a better unit and also to give them my new banking details, it is 9 December 2013 today. I wanted to phone in again now... But why waste my time... They will just make empty ...
When I arrived at MAtrix in Midrand, the receptionist treated me like dirt. She was hiding behind her desk, busy gossiping about me to her friends in the company and after an hour a wanna be team leader stanford was busy bullying me asking me unnecessary questions. I asked him about the ...
Mixtelematics was sold to me with the purchase of a new vehicle. They were supposed to contact me for the installation but never did, i had to contact them. We then made an appointment for installation at 8am at 10am they still did not arrive. I constantly have to contact them, hold on for like 15 ...
If been with Matrix for almost 4 years During this time I've experienced some of the worst services ever delivered the final nail in the coffin was when I phoned them to find out what the duration of my contract still is only to find out that when I signed documents last year for them to upgrade my ...
27/11/2013 - to date Account number: 296970 (MX3 package) I'm very off, I know this is not the first time I'm complaining about the BAD SERVICE received from your company. I have spoken to the following people of which nothing has happened to date, this going back to the 27/11/2013 and also ...
Good Day, Your customer care service has been terrible. I have filled in the online form for the Beame unit for the past week now and no one has gotten back to me. I have called in to get help and I just get reffered and reffered. Your service is shocking.!!! Can some one please get back to me with ...