I have been a member of the Metropolitan Retirement Annuity Fund since April of 2006. On the 18th of October I sent email to (info (at) metropolitan (dot) co (dot) za) which was never responded to. Then on the 29th of October I called the call centre (0860 724 724) with a very simple request to ...
I went to terminate the future choice saving tht I had with Metropolitan due to my financial problems, and I needed money urgently. I knew tht I would be penalised by breaching the contract but it was better than lending to the loan. The lady tht assisted me explained tht I will get the rest of the ...
I surrendered a policy on Tuesday, 2013-10-15, at Metropolitan Life Maponya branch. I was promised that the payment will be made within 72 hours. After realizing that the payment was not effected on Friday, 2013-05-18, I phoned the Metropolitan Life phone number, 021 940 5911. I was informed that ...
My name is Ntshavheni Mafunisa ID # 7012016248088 since i joined the policy in march i have not yet received the policy document i have sent several email to them but they are not sending one my address is P.O.box 622 Shayandima 0945 ...
THEY WANT TOO MANY DOCUMENTS WHICH I DON'T HAVE, DOCUMENTS WHICH DONT EVEN APPEAR IN THE POLICY DOCUMENT WHEN HANDING A CLAIM, THEY REQUIRE THINGS LIKE (LETTER OF AUTHORITY FROM THE MAGISTRATE (THE ONE THAT STATES WHERE THE ASSETS OF THE DECEASED SHOULD GO TO), THEY WANT BAPTISMAL CERTIFICATE OR ...
I took out a funeral policy with metropolitan. but after realising I could not afford. I decided to cancel. I called the call centre and have faxed/email all revelant documents -REF:0023804823. I have recived an sms confirming my policy has been cancelled on 14/10/2013.BUT now an amount R594. ref ...