My husband recently passed on and only after the funeral I went to Metropolitan to hand in documentation that is required. Only to find I also need to hand in a police report. Took the document to be filled out and handed in. The lady that helped me said the documents have been sent to head office ...
A claim was lodged on my deceased cousin's policy, certain documents were requested and submitted last month already however no one has come back to us with the status of the claim up to this day! Erinco/ Enrico Amos seemed to be irritated every time I called for assistance, it was easy to take the ...
I have an educational policy with metropolitan for my son and have recently contacted them at their ficksburg branch to surrender the policy. I filled in al the forms and submitted all the required additional documents and was told that the surrender amount will be paid in 48 hours, a week later i ...
I have been paying R26.00 monthly on a Ametlife policy for years. I receive no documents, do not have a copy of the policy and cannot even remember what type of policy it is. I require full details of the values of the policy as well as a copy of the policy document. The following number appears on ...
In July 2013 i took a funeral cover with metropolitanall went well since i had my self, my uncle and 2 kids covered. The nightmare started when my uncle passed on in September i then caled to let them know that my uncle has passed and wanted them to remove him from the cover, they were helpful at ...
On the 3 October i faxed through my required documents to cancel a current policy an to update a policy opened the month before that my two kids were not put on when that is what i requested. I called the 22 October to see if done and request a new members certificate stating update and ...