I went to the Metropolitan Branch in Newcastle on the 06th of to claim for my investing policy that has matured. I was informed by Nombulelo that the money will be paid out on the 10th of January. This did not happen I phoned on Monday the 13th of January she said that she forgot but she will make ...
My mother passed away in January 2011. We submitted documents in February 2011 and some of the policies paid and now she had a retirement annuity in which metropolitan has not given us any feedback about and every time i call their offices in Parc du Cap in Bellville noone seems to know what to do ...
Hi My name is Mongameli Melken Ngcofe, on the 20/10/2013 my uncle Vuyisile Golden Mbatyoti died, he was covered by me at Metropolitan Life since 1st October 1990. On the 06/11/2013 claim lodged by myself the beneficiary MM Ngcofe with Janine at Metropolitan Life, Stellenbosch Branch with all the ...
I was so happy when I took out funeral cover with metropolitan a year ago. the service was amazing. the nightmare stated when I received an sms stating that I have 1 month holiday premium. weeks later, I called them, I spoke to a lady who tried to help.. I asked that I get the holiday premium for ...
I requested my savings be surrended as was requested by the contact centre to submit documentation, which i did on the 17th Dec 2013. I received a sms to say all documentation received. My bank account was the again debited over the weekend which promted me to call again. I was then told i have ...
My Mother-in-law's policy matured. There was a form to be filled out and also supporting documents to be sent which were sent 27/10/2013. Money was supposed to be paid 01/12/2013. We noticed the money was not yet paid so we called the call center. after being transferred numerous times I eventually ...