I have a funeral policy with Metropolitan, send them an e-mail on the 25/6/2013 with an urgent inquiry, never received any response but only automated response that the e-mail was received. On the 17th July I sent another follow up e-mail still no response. This is not the service i expected from ...
Policy nr: 6005678. very bad service, i have been waiting almost a month for payment, this after i was told that it would take two to three working day. I submit the request on 03/07/2013 already and stil nothing. I vae also sent numerous emails, and made phone calls, i am stil waiting... These ...
My mom was insured on my group scheme. She died the 5th July and I submitted the forms the 11th after I called to find out what is required. Cannot get through to find out what the delay is, got to a prompt were I could leave a message and they promised to call back within 24 hours. This is now 48 ...
Tuesday 9 July 2013 we went to Metropolitan to enquire about my mom's funeral policy. Yonela helped us and knows exactly what had to be done. We went back on Friday 12 with all required documents as Yonela had told us. She did her work very efficiently and we were paid out on the Saturday. Thanks ...
I have an existing retirement annuity policy with metro. then i decided in april to get a second policy. todate i have not recieved any documents. yet they want to take money from me. the policy number is 4275042108. my argument with the lousy call centre is this. why are they taking money for a ...
I sent an email to [Email Removed] which I got from your Call Centre on 02 July as well as a follow up on 08 July and still no reply or acknowledgement of my email and I have confirmation that my email was read 3 July. I want a response to my email immediately, this is very poor service. You ...