Once again I receive outstanding service from Mr Denver Bester from the Benefit Admin department at Metropolitan Life. He recently assisted my aunt and I with retiring from her Retirement Annuity. After getting conflicting information from both the contact centre and even worse from the Port ...
How do i get hold of Ametlife, as money has been deducted from my account for years now and i have never recieved any documents so i have know idea what i am paying for. REF: AMETLIFE 00015060778 ...
I have send numerous e-mails with regards to policy enquiries dated 11 July, 12 July and 18 July. I am still awaiting feedback from Gift. I must admit that the service is pathethic, so I can just imagine what type of service clients get when there is death in the family. We as customers pay a ...
I have been trying for about six weeks to make a Retirement Annuity Paid Up. I have sent a good number of emails where my request is either ignored or I am only given a half answer and no real assistance given. I have also tried to get a response from the Call Centre. I have been kept holding on ...
Hi, I have a funeral cover with Metropolitan, when i applied for the funeral cover over the phone they never asked for a my certified id copy or letter. I wrote a cancellation letter and sent it to them, and they told me that I have to e-mail the letter with three signatures and my certified copy ...
I was phoning the call center ON BEHALF OF my sister and this lady to enquire regarding the Policy, and this rude cold bad consultnt called Nomvula answered and gave me a mouth full. I was a bit disapointed with the service i received from her. i have the reference of the call that i made to her: ...