My car developed a sound in the front sometime last year, which I took for mercededs to have a look at and fix, to which I was told and meant to believe that all was well as according to specialists. Me just being a guy who trusts the manufacturers of my car, I took what ever I was [URL Removed] ...
Derrick Kluyts of Sandown Motors in Johannesburg provided exceptional service to me yesterday. we had major traffic issues and he waited till well past 6pm to deliver my car after servicing. His manner and explanation of the work done as well as the expceptional way he approached a very difficult ...
I was not properly advised by the service consultant and no options were given to me as how to address the matter and to make sure that I was still getting the service needed without losing out on my motor plan. Dec 2012 I took my car to Ronnies Motors for service as I was aware that it was getting ...
They darn smile all the way to the bank once you've purchased one of their supposedly Classy vehicles, yet their service and customer focus succcks! DON'T EVER buy a mercedes unless they have reviewed their Motorplan policy. I took my car in for its final service under the motorplan but was told ...
Since beginning November 2012, we have been waiting for a shock from Mercedes Benz SA. It is a very expensive hydraulic shock and according to the workshop in Worcester, they have to give a certain code for Parts Head Office before they can order it. Since November, a second shock has also broken. ...
I have received a very Bad customer service from Mercedez Benz Fountains, on the 21Dec12 I took my car to the dealership because there was an engine light on the cluster. They claimed that they have replaced a regeneration valve and I paid for it and went home which is only less that 10km from the ...