Morning I took my car to them the service was great from front desk. Wheel alignment and balancing, charge me R1300 for balancing one tyre and alignment after I complained as my car is still on a plan 30% payment and I have wheel alignment per merc every 15000 - 20 0000km they corrected this. I was ...
I am absolutely livid with the Mercedes Benz Head Office Customer Service Division. My car had to be left at a Mercedes Benz garage to have a control unit replaced because it is faulty. My car is a year old. I understand that these things happen, but the disturbing part is that I had no car and ...
I phoned the advertised number for the Service Manager, after been put through more than 6 times back to reception, and holding in total for 20 minutes, got hold of the Service Manager. I explained my Engine Warning Light issue, and the no power issue. The response was please get your vehicle here, ...
I had a breakdown on 22 December 2012 and i was charged R5000, 00 for a call-out fee on the distance of 85 km, there was nothing repaired on my bus as it needed to be towed to the dealership workshop. i was requested to pay the inetial fee of R5000, 00 before the mechanic can be despatched, which i ...
I was unknowingly sold a Mercedes Benz 350 CLC with a spare tyre that doesn't fit the car. Last week I had a flat tyre, tried to fit the spare but it wouldn't fit. I alerted Mercedes Benz to this and they informed me that they could do nothing about it so I was forced to buy a new tyre. I then ...
I was browsing online for a Mercedes for. Found one advertised on Auto Trader. Called the Bedfordview branch to enquire. Nathi informed us he would have to check if the car was still avaiable and would get back to us in a few minutes. We called at 9:00am and till now, 4:08pm, we have not heard from ...