I have an insurance to repair the TV whenever it needs to be repaired.a monthly premium is paid never ever had they miss payment since inception years ago. At the beginning of June 2013 i requested my TV to be collected for repairs as it the pictures was on the screen was getting smaller (showing ...
10th April 2013 - Call Centre - lodge a service call. Hitachi Fridge was freezing. After a week they did not come, when I phoned I was told that I was in arrears (Impossible, have had a debit order paying this for about 20 years) after sorting out that I was told they could not get the parts in SA. ...
In January 2013 I took my Sansui amp as well as a Diamond home theater system to the branch for repairs. I was told that he will quote and then repair the items for me. After months I decided to go and find out what is taking so long. Yesterday I went to fetch the Diamond system and was told that ...
This is now my second complaint about being unable to cancel a contract and debit orders just like most of the complaints on here and understand it is impossible to contact anyone at Early Bird / Mastercare. It has been several months since I managed to get my bank to cancel the debit order but as ...
I agree with quite a few clients regarding Early Bird, Mastercare and the inabilitty to cancel a contract and more importantly a debit order. The company no longer responds to mails or phone calls (Pretoria as well as Benoni, apparently their head office according to website) and have moved site ...
For the last six months trying to have my tumble dryer repaired. Spoken to several people at Master care in Gauteng and in head office in Cape Town but no feed back on when will it be collected and repaired. Every time we report or do inquiry all we get is that we will call you back but to avail no ...