It is now three months my Telefunken tv set is not repaired yet. I send to of my TV sets in for repairs. One of the sets they say they cant get it fix for me that is due to unprofessional workmanship, and the Telefunken is still not repaired yet. i phoned them on the 30 January 2014 to ask whats ...
On the 8 November my fridge was collected by Mastercare, of which they did not switch off the water supply behind the fridge, as the main water supply was off due to municipal problem, when the water finally returned and nobody was at home the kitchen was flooded and caused damaged to the kitchen ...
In July 2013 I took my Sansui amp to the branch for repairs. (Repair slip 35). I was told that he will quote and then repair the items for me. In September I decided to go and find out what is taking so long he told me they are waiting for spears and that they will phone me - still waiting. Today I ...
After my complaint on 17/12/13, Mastercare supplied me with a replacement tumble dryer for the holidays. It was delivered on about 19/12. Since then there has been no communication from Mastercare at all. I have tried unsuccessfully to contact Riaan (who was the person who contacted me after I ...
Over the past couple of months I have had to call on Mastercare to rectify my microwave. Firstly when I called to report the problem it took an inordinate time for them to get a technician to my premises (Early Bird is a misnomer in this instance). The Microwave was taken apart by the technician ...
Ms Gerda du Plessis called me very promptly to apologise and assured me that on the 15th January when everybody returned to work I would get my refund. ...