I WOULD LIKE TO THANK ONE OF MANGO'S EMPLOYEES, P KGABI FOR THE GREAT SERVICE SHE PROVIDED YESTERDAY WHICH WAS DONE IN SUCH A FRIENDLY AND CARING MANNER. CUSTOMER SERVICE OF THE HIGHEST STANDARD, SHE IS AN ASSET TO THE COMPANY. KEEP IT UP KGABI. ...
On return flight JE 165 from OR Tambo to Cape Town on 09 March 2013, my luggage zip which was locked with a small lock was damaged. I was one of 5 passagers whose luggage was the last to be off loaded at Cape Town International Airport (CTIA) last night and which luggage was forcibly opened. I ...
I am shocked at how Mango airlines are operating. I have an urgent interview to attend so I needed yo cheapest flights and as I am a usual flightier I knew Mango would be the cheapest. Due to me not being close to a computer I asked my partner to due the booking for me, while I was on the line she ...
I tried to do a booking this morning with my edgars account and i was told my account is invalid phoned them was told again that my accout is in arrears i always pay my acc is up to date i told the lady she then told me to phone edgars which i did and i was told im a very good payer and nothing is ...
WORST service EVER from Mango!! I tried to book my ticket via the website on the 28th of February, paid R1245 via the PayD option - payment went through but the website did not allow me to book! I spent 3 HOURS calling every possible call centre/help centre/head office etc. and everyone promised to ...
We originally cancelled flights and we received a voucher to be utilised within 3 months. The date of the original flight was 27 December and we were under the impression that the expiry date was 27 March. When we wanted to use the voucher, we saw that expiry date was 3 March (as the cancellation ...