We were appalled by the lack of compassion and rude mannerism received by the staff member on duty at the Mango Desk at the Lanseria Airport on the 23/03/2013. We had booked a flight on your airline to CPT @18:25. When the passenger arrived at 17:50 he was told the CHECK-IN for the flight had ...
My wife and I flew from Durban to Cape Town on 13 March 2013. We had some documents to deliver to a company in Cape Town. We were aware that my daughter-in-law had surgery to her sinuses earlier and that my son had a growth removed from his knee. They agreed to meet us at the airport. It was ...
After logging inon the FlyMango website I immediately selected a flight that is on special for R1175 on 27/03/2013 06:30. After competing flight details and submitting for payment, they send a message that the speacial is sold out. Now all of a sudden the flight cost R1295.00. I phoned to enquire ...
My customer booked my flight. I flew down to CTN with no problems. When I checked in to fly back I was told I now had to produce the credit card the booking was made with. How often do companies pay for flights for their staff? Often. I nearly missed my flight because of this ridiculous request. On ...
I booked an airline ticket online for a flight from CT to Durban. The system performed an autocorrect on the surname changing it from "Naidoo" to "Nairobi" which I did not notice at the time only once the confirmation was given. I called the call centre the next morning and they ...
Following a booking for my father who suffers from Parkinson's disease, I completed a form for assistance with a wheelchair. I received this response... Kindly be advised that we are fully booked on wheelchairs for the 21 March JE 246. Please contact medicals on 0861010214 for assistance. Phoning ...