MANGO AIRLINES - FLIGHT JE371 DUBRAN to CAPE TOWN 01/04/13, luggage not loaded onto aircraft due to been over weight, some of us as passengers waited nearly 25 minutes at the carousel at CPT INTERNATIONAL AIRPORT before been told that our luggage is still in KING SHAKA INTERNATIONAL AIRPORT. we ...
On Sunday 31 MArch 2013, flight JE623 was one of the flights cancelled. Reason - No lights on runway AND/OR faulty landing electronic system or similar. My aunt (age 75) was booked to fly to Cape Town and had caught a bus from Bushmans RIver Mouth to catch the 12pm flight. Mango eventually ...
We flew with Mango yesterday to Cape Town out of Durban. While waiting quite a long time for our bags the gentlemen next to me asked the mango employee at the carousel when our bags would arrive and he replied that 37 bags had been left in Durban. There was no announcement, and had we not asked it ...
We were on the flight JE371 from Durban to Cape Town. All our bags arrived except the golf bag. When enquiring the staff said that Mango decided to leave a few bags behind in Durban. This is the second time this has happened and is unacceptable. The previous time all our bags was left behind. Would ...
School rugby team traveled from Cape Town to Durban and back. Luggage were not on flight both to Durban and back at Cape Town. Offer no real solution for extra costs for the client to fetch luggage at airports. Call Center service is poor, never answer and when answering no proper phone manners. ...
I am super impressed by the service received by Karen. She responded within a few hours to my email query, followed up with a phone call and resolved my request immediately. I had a really bad experience in November with Mango who didn't respond to my requests or communicate with me for four weeks. ...