Purchased a product which had to be returned as it was damaged. Replacement product also damaged. Makro Strubensvalley very kindly collected and replaced the 2nd damaged product with a new undamaged unit. Thank you for caring for your customers. ...
I haven't been to Makro Germiston for a few years, due to bad service in the past. I thought that the transfer to WalMart had finally gone through, I would be surprised at the store with great and friendly staff (like in the US at WalMart). Yeah, I was dreaming. I wanted a SIM card RICA'd, after 10 ...
My wife bought me a circular saw at Makro. The sales person gave her a markdown saw for R549 (Ryobi 1500 Watt with a lazer with no box). When I saw the saw there was no button on top by the handle and also no key to loosen the blade. We went back to the same Makro to get the rest of the stuff that ...
2 months after purchasing a Samsung microwave from Makro Cape Gate it went faulty. I did the logical thing and took it to Makro on January 19. They promised to take it in to supplier and promised I will have a response in 4-6 weeks. 6 weeks lapsed and I still hadn't heard anything from them, I then ...
I bought a Toshiba laptop from Makro approximately 1 1/2yrs ago, with a 3 year warranty. Hassles from the very beginning of the repair process! I phoned and asked how to get my laptop fixed, I was told to bring it into the store. I got to the store and was sent to the returns/repairs counter, I ...
We always quick to complain & throw our toys out the court and yet are snail like to give thanks and praise where due. I returned an LED Samsung TV which had given up after only 3 months of usage. On my initial visit to the makro store, I was bluntly told that I could not be assisted as I did ...