Beginning of June I received a letter regarding my late mothers policy. To avoid any confusion on my part I took my application to the branch in EL, where I asked the lady to explain to me and tell me what procedure I should follow. I insisted she write down all the supporting documents which she ...
I have spoken 3 different consultants in the Call centre On the 15 july i called Cindy Ntuli answered she promised i would get the info within 48 hours. On the 17 july i called Montasha Moletsana answered she promised i would get the info 24 hours On the 25 july i called Diane Robert answered she ...
Good day, I have been leasing with Liberty Life since 8 July 2013 and they still cannot provide me with propper awnsers on two Retirement Anuaties. Contact Person: Charles Brits Branch Manager: Jhb North Senario: # I have picked up they are in breach of the signed policies - monthly contribution as ...
Hello Peter I took out a life policy with Liberty in 2007. At that time I was a smoker. They advised me that should I stop, I would need to contact them after six months. My premiums would then be adjusted to that of a non-smoker. I started contacting Mr Erfaan Hoossen (financial adviser) in ...
I needed money to be transferred from Liberty into my account, I was promised that I would be emailed the forms to fill out must sign them and send them back immediately... 10 hours later I am still awaiting the emial. They also take 5 working days to put the money into your account whereas Allan ...
1 month ago my wife contacted Liberty asking why a unknown broker had appeared on her policy. We called on 13/6/13, 19/6/13, and the 21/6/13 . We spoke to Lolita, Palbsa, Siphwe and supervisor Khensani.. We requested a copy of the appointment letter for this new broker and record of commissions ...