I have no words to explain what exceptional service I have received from Liberty Life and Ferrol Oulton especially during the 25 years we have been doing business. Thank you. It is so unusual in South Africa to be treated like the only customer which is how they make me feel. Thank you Ferrol and I ...
I called the liberty life call centre on 01/112013 to withdraw my policy benefits & cancel the debit order. I was told to complete withdrawal & SARS forms & email to [Email Removed] would be processed within 3 to 5 working days. The docs were sent on the same day. I received no ...
Hi, i have been trying to send emails to [Email Removed] since August, never received any response until yesterday Dec 02 2013. and the email came from Emily Wideman - Reference [53153641] saying the policy has lapsed and the dates given on the email dont correspond with with the dates on the ...
Tried calling the call centre but just end up holding on... might just be easier to get through to city power call centre... Sending an E-mail and the automatic reply is that we will reply within 5 working days... SERIOUSLY!!! Access to the website to check out my account details times out ...
Good day, I had requested a premium reconciliation for the 2 policies on the 08&22/11/2013, to know if there are contributions outstanding for 2013 since i'm a cash paying client. But no, only on 02/12/2013 i get a stupid letter that i am owing. Please employ competent staff that will be able ...
I was contacted by Augestine from Liberty Life regarding my banking details for he had a cheque to deposit for some money still owed to me after the passing of my late husband. It has been almost two weeks and everytime I speak to him, he promise he is doing it on that day. I have been calling him ...