Husband lodged a disability claim, after advise and assurance from Broker Charmaine Fulton, in June 2013. For months we had the run around with paperwork. In the past 2 months all had been submitted and we were awaiting an answer - it has been escalated 2 - 3 times - still no answer on whether ...
I have around 2 polices with Liberty which was taken through a guy from Liberty. My parents bloods nor was not taken but the debits are going through from my account. We did not give the go ahead and yet my banking account is getting swiped by Liberty life insurance. We called the agent and he cut ...
On 14 November I sent an email to LIBERTY LIFE (LIB CAL) to change my initials and also upgrade the current policy I have with them. Up to now I have not received a call from their consultants to assist me with the latter (upgrade sum insured). On a weekly basis I follow up with an email up and I ...
During this year I have been working over seas As such I have been requesting 3 month supplies of chronic medicines. I am eventually told by the medical aid that it is arranged, but get to a dischem and be prepared for problems with liberty - it was not all arranged on their computer. This has been ...
Hereford opened an office in Uvongo and was very quick to take our money and were full of promises. Within 8 months they had closed. No letters of advice or anything. I think it's disgusting. There are many of us who are totally aghast at the way we've been treated. My policies will be transferred ...
I'd like to applaud Liberty Life Call Center for the best customer service ever. In general I will say 99% of your call center staff are on the ball and very efficient. Keep it up. I would like to say thank you to one specific gentle man, Bongane Maseko, for going an extra mile in resolving my ...