I had called on 04/10/2013 to enquire on the cancellation process for my policy. I was sent incorrect documents and advised that it takes 5 -10 working days. my transaction was finalised on the 04/11/2013. Payout is less than what i was told telephonically. during the process i have requested ...
Last week I contacted Liberty and asked them to cancel one of my policy, I spoke to a financial advisor and I told him that I wanted to cancel the policy and he assured me that he will do a follow up i.e.. send me cancellation documents. Till to date that has not happened. I am utterly disgusted ...
We got a call over 5 months ago from an Liberty that my ex husband who passed away in 2002 left a policy for my 4 children which has matured. this person did not leave contact details. When we called liberty we were told the policy is not reflected on their system. The same person by the name of ...
My father passed on in August 2013... we have been trying to get information regarding his policies. I have spoken to different consultants who never get back to me with concrete information. The sad part is their policies don't amount to anything when they supposed to pay out. The one policy was ...
So, for the past seven years, Liberty has been sitting with my RA fund, as well as a preservation fund. I've been paying a couple of hundred bucks a month into the RA fund. After asking them for my fee structure, a request that they have never responded to, I decided to cut my losses and move to ...
I have work for RRL Grindrod and resign on the end of September 2013. I hade a provident fund that was with liberty life. the HR of Grindrod have insure me that I will receive my provided fund within 20 days. until today I have not received any thing from liberty life, After many telephone calls ...