After I wrote a complain in Hellopeter, I had a call from KIC customer services and he told me that KIC Company wants to replace the fridge with the new one and it will happen middle of the next week he said that they will inform me before delivery. But no one contact me after that till now. I am ...
I have just had to throw out the 2nd KIC fridge freezer in the space of 2 years! I bought a KIC fridge freezer for our holiday home and had not even used the freezer part, when it ceased to work. I called an electrician who re-gassed the fridge and it worked for 24 hours and stopped working. It had ...
My KIC Fridge start to show a crack at the bottom of the door and that crack stared to grow quickly and after 2 days, suddenly it collapsed and the door fallen over, in next day I called KIC Customer Service Department and I reported the situation. on next day technician came to our house and after ...
I purchased a KIC fridge from Hifi Corp, JHB in June 2011, but only officially started using it from July 2011 after moving to Durban-collected the fridge from Durban Branch of Hifi Corp. Dec 2012, the fridge stopped working-needed to be re-gassed- a blockage and a gas leakage-repaired by KIC. ...
We bought a new KIC fridge from Games Pavillion. It is faulty. Games said KIC would phone me back. They didn't!!! I had to phone them. Then the lady at the call centre asked ME to wait while she answered another call!!! This was MY phone call, my money being wasted. KIC obviously do not phone back ...
I purchased a KIC stainless steel stove at Shoprite Pan Africa Mall in Alexandra about 11 months ago, i have never had any joy with it, as its always have to be repaired. There's been already 3 call outs for technicians in past the 11 months and same issue occurs all the time (heat level button ...