I used the [URL Removed] website to book my car in for a service with the east rand branch. I was told via an auto response mail, that i would receive a response. i waited 3 days and still received no response. eventually a lady called me to confirm if the east rand branch had contacted me, and ...
On the 11th of September I logged a query on the Kia website trying to get information on Kia South Africa's policy on providing spare keys for Demo vehicles when sold. I got the standard issue automated response saying that the query has been received and is being processed etc. Since then i've ...
My car went in for repairs and was told the job would take 1 and half days however it ended up taking a total of 9 full days. This has been a horrible experience and I do not wish for anyone to go through this experience. I do not ever want to deal with the branch nor its products and have decided ...
I made a booking a week ago for my 30, 000 km service with Kia Paarden Eiland. The lady told me my appointment was at 7:40. I arrived at 7:20 and walked into a waiting room of approximately 10 people plus. The gentleman next to me said he had waited since 6am. After waiting for 30 minutes without ...
Im in the process of buying the new kia rio. After waiting many months to purchase it one finally became available and since i am buying it cash i thought Kia would be very helpful. Instead they made me believe that the car im purchasing (which is a demo model) has all the extras already such as ...
Kindly forward to the relevant person: On 1 August I sent a letter to Kia about the appalling service I had at the hands of one of its so-called approved panel beaters. Despite the serious nature of the claim and the amount of damage done to my car, and the inconvenience I suffered by someone ...