Granted, the item I ordered was not the same as what was delivered, but the returns process and Kalahari trying to rectify the problem is commendable. Instructions on returns and out come of returns has been made clear. A courier will be collecting the item, if kalahari cannot source the correct ...
We decided to purchase the children's toys online as Kalahari was advertising a special where the least expensive gift would be free of charge if you bought a certain number of gifts. Duly chose what we wanted, and the one gift was marked as free. Two weeks later, and we receive all the paid for ...
I would like to thank [URL Removed] for their exceptional customer service. I had a crisis where my parcel was dispatched and there was no one at the delivery address. I called customer service and Aretha assisted me. She was able to track my parcel and change delivery address. I was shocked when ...
On the 11th November I purchased 3 e-books, which should be available for download immediately, they weren't. The following day I tried again and managed to download only one of the books. I sent an e-mail to the Customer Service department and to date have had no response. When I tried again today ...
In August I made a purchase on Kalahar's Marketplace. The seller immediately notified Kalahari that the item was no longer available and to refund me. Kalahari did not do this and a month later when I called to query the delivery of the item, they still did not notify me of this and instead gave me ...
Order #1000762673. Bought a Gobii tablet Friday morning 15 Nov 2013. Description said it will be dispatched in 24 hours. Was notified on Monday that the item will be delivered on 21 November, 4 days after purchase. If I knew it would take that long, I would have bought another tablet from [URL ...