I purchased an ebook on the 8th October. I was unable to download it, and despite several emails between yourselves and I, you weren't able to assist. Then the communication went cold, and I've yet to hear back. This is now 6 weeks ago. I then logged another complaint earlier this week which was ...
To whoever receives this...(perhaps you can forward this to a responsible manager too) This is getting ridiculous! Each time I check the delivery status, it increases by few days! Will I get this book in 2013? For a specialist company you claim to be, selling books via the internet, your service ...
I would just like to thank Fernando for his outstanding service I received from him with regards to the Issues I had with my e-book purchase. He went to the ends of the earth to keep me as a customer and to resolve my issue. He phoned me regularly with updates regarding the progress on my issue. He ...
I've ordered numerous items over the years with Kalahari. Recent order was dispatched on 18 November and is expected today. It is now 14:30 and still nothing. Parcel was orginally due on the 19 November so it it already late. Phoned Kalahari customer care who cannot assist. Said they could leave ...
It is now 2 weeks since I have ordered an Zuma high chair and Chelino bath seat from the 24 hour dispatched list from [URL Removed] I had to call them last week to hear what happened to my order where their excuse is suppliers, suppliers. I had to demand that they send the high chair which was ...
I ordered a DVD - Received an e-mail, delivery date: 15 November. (I needed this DVD for an event on 16 November) On the delivery day (15 Nov) I receive another e-mail saying that they have a sourcing problem and do not actually have the DVD, (surely they new this the day I ordered the DVD) I ...