I received my first invoice end of March 2013. When I phoned them to tell them that I have not received the books yet, I was told that they can trace where my books are so I can collect it. I was quite happy and told them to do so. The lady came back to me after a couple of minutes and told me that ...
Good morning This is a follow up complaint that I posted on hellopeter on the 22nd of May. This is the latest email I sent (this morning) and situation at this moment with the company. I do regret subscribing to jacklin services as there is NO SERVICE! I was contacted by Louis Barnard via telephone ...
For 2 months Jacklin taken money out of my account and I have not got the goods. In emails I have requested them to refund my money because I don't have the goods. And do not what the good any more! No responds from them! o "FNB :-) R216.66 paid from cheq a/c..052331 @ Eft. Avail R3537. Ref. ...
I've had numerous issues with Jacklin's customer service and accounts dept since I joined, I make payments each month I receive a statement and a proof of payment gets emailed to them via internet banking and i still get letters stating i didnt pay, I've had to email them proof of payment again and ...
I am a Jacklin client, who received the 2012 catelogue in the post last year. I decided to order the "Mickey wonders why" series for my children, with the idea that should they not like it I could return the books upon receipt. The offer stated that if i ordered ANY PRODUCT FROM LEVEL 1 I ...
On the 21st of March 2013 I placed two orders for their Billy Bones collection starting at issue number 3. I was advised delivery will take between 14-21 days. To date - 30 May 2013, I have only received 1 copy of issue 3 and 1 copy of issue 4. I have called them numerous times, I have emailed them ...