LAST YEAR I HAVE ORDER BOOKS FOR MY SON FROM DISNEY BOOK CLUB (JACKLIN ENTERPRISES) AMAZING DEALS ME THOUGHT. I PAID MY ACCOUNT EACH MONTH NOT TO MY KNOWLEDGE EACH TIME YOU BUY BOOKS YOU GET BILLED FOR IT SEPERALETY AND YOU HAVE TO PAY THEM EACH MONTH 6 TIMES IIN THE SAME ACOUNT WITH DIFFRENT REF ...
This is not the first or the second issue I have had with this company and their accounts 'department'. Apart from being debited twice and charged for things i never received, I have now cancelled my subscription in February only to find another debit has come off my account. I cannot say I am ...
31 October '12 I requested via email to Marelize Leiding [Email Removed] to cancel my Disney Subscription and order the Barbie set as as a once off of R180. December I was debited R164.99 (Last debit for November) & R164.94 (Yearbook) - again emailed and requested that that account is cancelled ...
I have a account issue with them. For opening a double subscription. Ever double I got (Issue 1 to 6, and binder) I returned via post. I was contected last week by there customer care telling me that they received issue 1 to 6 and will refund me that amount. Where I do have proof of this due that I ...
Today I got a call from NRB advising I have been handed over by Jacklin. I asked how can I be in arrears if I never received anything in the post? I have never gotten a letter advising I am in arrears? Legally you have to be informed in writing 3 times before you are handed over. Secondly I was ...
I wrote an email on the 1st of October last year (2012) asking about binders for your baked and delicious subscription that I subscribed to when it first started in South Africa (or thereabouts). It has now been over six months and I still don't have the binders. This is unacceptable! It's a ...