I submitted a claim to Innovation for a damaged rim and tyre. From the start, I only had to deal with one call-centre agent which made things easy. He was very efficient and his communication skills were great. He kept me informed every step of the way and went to great lengths to replace my rim ...
A FOLLOW UP TO MY PREVIOUS COMPLAINT ON HELLO PETER: On 07 June 2013 my banking details were requested and given for the FOURTH time, yet ANOTHER MONTH LATER I HAVE STILL NOT BEEN REIMBURSED!!! ...
I had a vehicle service policy with the Innovation Group which expired in October 2011. The Innovation Group continued to charge me a monthly amount of R200.57 for the service, even though the policy has lapsed. I took this up with Innovation and the charges were cancelled. Numerous times ...
I have a policy by this company for an extended service plan for my Toyota corolla. I have finished with the services at Toyota but they still are taking money from my account monthly ...
I picked up debits from my account: This is going off my account every month. Magtape Debit Telesure Bud - Tkt006028 R116.25 I contacted the call centre and was told that this is a policy for a vehicle i had 3 years ago and cancelled my policy with Budget and was told the sub policy would also now ...
On 6/06/2013 at 16:30 in germiston, I was bumped into by a member of innovation group, he contacted his insurance and logged a claim under ref SAP375058 and the insurance say they will send in their assessors to come and inspect the vehicle, more than 2 weeks later I am still waiting for them. I ...