Last Tuesday I went to Identity in Sandton and found a pair of shoes I like, however they weren't available in my size. I spoke to Senzo who confirmed that they were available at other stores and encouraged me to open an account so I could get them delivered to the Sandton branch. I did this and I ...
I am sick and tired of identity giving me the run around regarding my paid up letter and updating my credit report I have settled the account a month ago and when I call to get the paid up letter i am told stories. I really don't know what is wrong with this store because it seems that their ...
After struggling to exchange an item at another store with just a copy if the receipt, the employees and the manager assisted me in a few minutes. I commend them for their willingness to assist! ...
I have been paying my account went into the Cresta branch to find out how much i am paying this was sometiime in september/october the amount she said was R643 odd rands, November my debit order of R300. went off successfully December without any notification my debit order went off the 14th ...
I had opened an identity store account and gone into the store the weekend previous to sign my agreement and be given a temporary card. When I entered this the I noticed a staff member (potentially the supervisor) and asked what I needed to do/see whom came across unapproachable and pointed to the ...
In december i recieved a secret santa gift. it was a pants and top however the pants was a size smaller. it still had the price tag so i went into the store to exchange it for the right size. i was told that i could not because i ddnt have a reciept so i tld the guy it was a secret santa gift so i ...