So I'm having a huge problem. I've settled my account amount of R1569.44 Before payment was made I phoned about 3 times for the correct amount. On Monday 11 March I phoned spoke to a lady and apologised cause my arrangement was to pay that day. I was waiting for the cheque to clear and said that ...
I bought shoes for my wife on Sunday she wore them Monday and Tuesday to work when she tried wearing them on Wednesday the shoes are big and the glue on the side is peeling off i went to the store expecting that they were going to give a problem as i was very angry as my wife had to make an ...
They were wasing the floors in identity on saturday with no boards saying that the floors is wet, my son run and fell on the wet floor, we had to take him for a brain scan because his face was so brused, i added a complaint yesterday but still i have no feedback from identity. The manager was the ...
I bought a shirt at one of your stores in Festival mall. The shirt was a bit tight and decided to exchange it for a bigger size at a store closer to me. I went to your store in Germiston Golden walk. I was told by one of the staff members that if I do not have a slip or did not buy the shirt on ...
I bought several items on 10/02/2013. I paid with my c/c and asked the cashier about the refund policy. He showed me a poster on the counter with all the rules & details regarding a refund. Yesterday I went back to the store with some of the items that I wanted to return. There was no one in ...
Firstly, in 2012 had more or less the same issue... every week someone from Identity would phone me and tell me my account is in arrears... But these phone calls ONLY happen when i do EFT payments - and i've double checked my acc number was entered to show on their statement. Last week i received a ...