I purchased a shirt from Identity in OCTOBER last year, I took it to return with the slip and all tags... Joash refused to assist me, he was rude and ignorant. I purchased a jacket as a gift and upon reaching home, we needed to exchanged the jacket for another size. Within 2 Hours of purchase I ...
I am extremely unhappy as I've tried to exchange an item received as a gift for a bigger size, still with it's price label, but was told I have to have a slip. What do you do if the person that bought it, paid cash & no longer lives in the country? I would not hand a gift to someone, with a ...
I ordered an item of clothing on the 20th of December 2012. I went in to the Gateway store two or three times to check the status of my order, and at the time of placing the order, there was stock of the item. I went back to the store on Sunday 17 February 2013, only for the staff to call head ...
Today @ 11:01 I received an sms - "In order to maintain a good credit record, please pay ID R??? as promised no later than 04/03/2013. Then I received another sms @ 13:37 - "Mr??? if you do not pay R??? on your ID account by 28 Feb'13 you will be listed at the ITC credit bureau as a ...
The Identity store in The Boulders Mall (Midrand) handed my account to their collection department and they also added some arrears even though i payed my account in advance and it was up to date, and one of the collection department consultants called Roxanne from Cape Town gave me a call and she ...
I went de to buy no customer services cashier gave me plastic so dat i can pack 4my suff she put my account into 12mnths without askin me de dnt great customers ...