I purchased a coat at Identity in Eastgate on Wednesday the 5th, I was in a hurry and didn't try on any of the items purchased. It was only when I got home did I try on all the clothes, I put the coat back in the packet with the intention to return it, unfortunately, the tag was stuck in the zipper ...
I bought a skirt at Identity on Thursday 6 Jun 2013 I used my bank card to pay. I think I was pickpocketed on my way back to work and they took my bank card allong with the Identity cash slip. When I got home I fitted the skirt and it was to small. Unfortunatelly I could not return it on Friday ...
I have recently paid out my Identity account on the 15 May 2013, and I was promised i would recieve a Clearify Letter in not more than 2 weeks, but till this date I have not received any letter. When I called them after 3 weeks of failing to deliver the letter as promised, I called their call ...
Am an ID Victim, a clothing account was granted by Identity store without my knowledge and consent. I noticed this on my credit report that I have a revolving account with Identity and the account is in arrears due to non payment. I contacted Identity on their 021 460 2400 customer care line, to ...
I am a very angry customer! I went onto Identity's website and saw a black leather biker jacket that I really wanted to purchase. After approaching 2 stores (Sandton and Midrand) I was very upset that not one of these stores knew about this jacket. I believe this is a case of false advertising. I ...
I joined Identity, about 4 months ago, I've been receiving my statements but Im still awaiting my card... I was given a temp cardboard card when I opened my account and promised within 2 weeks to receive my card. I also asked the cashier if Identity would provide their banking details with the ...