Asked for settlement letter and hav not received it since last month and called on 29 july for another settlement but nothing. Now I am getting calls and smses threatening to list me on IT and says they wil black list me. The consultants are rude and do not know customer service. I just want my ...
Yesterday I walked into Identity store to exchange the jacket I bought last months, the guy was assisting me and wanted authorization from the supervisor (Phumulani) who was so rude, firstly she never greeted me, secondly she pushed away my jacket with attitude to say it's already passed the date ...
I went today (30072013) to the Identity store in the reds mall to have an Item exchanged. My wife removed the swing ticket and wanted to use it. when she saw that it did not fit properly she immediately removed it a put it away and it was hung in our wardrobe with other jackets. I went to Identity ...
I opened an account with identity a few years ago while I was a student. I was offered the Balance protection plan which I accepted. Years later I lost my job due to retrenchment and applied for the balance protection insurance along with other retail stored which I was owing. All my other accounts ...
THERE IS A JACKET THAT I AM TRYING TO PURCHASE WHICH I CALLED SEVERAL BRANCHES IN THE DURBAN REGION AND WAS ADVISED TO GET THE BARCODE AND THEY COULD ORDER IT FOR ME, AFTER GETTING THE BARCODE, I WAS THEN TOLD THAT I CANNOT ARRANGE FOR THE ITEM TO BE ORDERED AS I WAS NOT AN ACCOUNT HOLDER AS I ...
In 2010 I received notification that my fiance's contract of employment was coming to an end.we took the time to close off his Edgars R210, Truworth's R6500, and identity -R800 with all the available funds he had left after his contract was terminated. I went into the identity at the wheel in ...