I am sorry for sending this late, i would like to compliment an excepptional services i recieved from Thabsile in one of your branch pavillion, on the 04/07/2013 i went to buy shoes but ddint have size. she went xtra miles trying to help me which she ended up phoning the branch in durban cbd (west ...
Three weeks ago i bought a pair of jeans from the supplier. When i got home the jeans did not fit. i did not remove the tags off the pants. a week later i returned to identity and asked the cashier to exchange the pants for one size bigger. The cashier refused to change it without the slip and had ...
I'm deeply disturbed by the security of your clients at your identity and your truworths stores. About 6months ago, my husband was informed that "his" Truworths and Identity accounts were in arrears. And to his knowledge he had no relationship with any of the stores. Only to find out that ...
I went to Identity Vaal Mall to purchase 23 bra's. Apon my arrival i walked to the bra display and decided which ones i want. i saw 2 bra's for R180.00 for both. I wanted to fit them on however i could not because they were taggedt ogether, which made it impossible for anyone to fit them. I bought ...
There was a problem with my account, Identity did not pick up my EFT payments. I called yesterday and today Pam called me back to confirm that everything was sorted out. Good service. Thank you. ...
Asked for settlement letter and hav not received it since last month and called on 29 july for another settlement but nothing. Now I am getting calls and smses threatening to list me on IT and says they wil black list me. The consultants are rude and do not know customer service. I just want my ...