For a year and 2 months I have been requesting identity to please email me my monthly statement but this simple task is absolutely impossible for them to accomplish or understand. I have never come across such a pathetic company. ...
I had an account with Identity with was in arrears i paid up the account in full but the information on the credit bureas is not updated i have my credit report it still shows the account as opened. i call the call center to get help with updating the info to show that its closed. it seems they are ...
My limit with ID is like R1600, i have had some issues paying but i paid in every single month what I could afford. Now I am told that i am going to be listed ITC for an outstanding R400 and something... I sent my proof of payment (which I have OVERPAID ID well over R1600 and received NO RESPONSE!! ...
So I opened an Identity account and was paying it well for a couple of months. I skipped JUST ONE installment and just yesterday I received a call saying that they're handing over my account.. Really?! Whats worse is the fact that I applied for a Truworths account and was declined and yet I was ...
I was phoned to pay my 'overdue' clothing account at Identity. Not listening to anything I have to say (that I paid more than I had to), the person kept on asking when I am going to pay. She was very rude. My concern is that my good credit name are being damaged in the process. ...
Please clean the fitting rooms the carpets are disgustingly filthy and please provide hooks on the wall to hang your clothes coz its way uncomfortable to undress and hold your purse and keys and the item you would like to fit. Identity do not vacuum the fitting rooms and I feel carpets carry a lot ...