I am sitting with 2 Ice Watches that are broken due to manufacturing faults and still under warranty. I have been in contact with Ice Watch about this problem since the beginning of the year. They have said that the watches will be swapped out for new ones but every week when I ask for feedback as ...
I returned an Ice Watch on 3 occasions, the first two times moisture was accumulating on the inside of the face and the last time the links in the strap were cracked. My request for a refund was ignored. The owner, who is Johannesburg based, claimed that he was not getting parts or service from the ...
I handed my pink Ice watch in for repairs on 25 January 2013. I was told by Tlhalefang that I would have my watch back within a week and she would phone me when I can collect it. It has now been 3 weeks since I handed it in and still no phone call. I phoned the number on the receipt 0117838310 but ...
I handed my (Ice-Forever White Big) Ice-Watch into the gateway kiosk/store just before Christmas 2012 for repairs. Unfortunately, the person who served me, who was apparently new, did not give me a receipt, but gave me the managers name and number to contact for collection when it was ready. I have ...