I'm in utter shock at how pushy Call-centre agents can be! I'm writing this letter on behalf of my husband who doesn't have access to a computer all day. First it started off getting calls once a month and in December 2011 we decided to buy a mattress that was offered by Homemark, now off coarse ...
On the morning of 24/03/2013 I was phoned about seven times for products I don't need after declining all one of the ladies decided to to put through a sale and money was taken from my account I immediately contacted them for a refund today 19/04/2013 am still waiting for a refund which was ...
This is the second time I am writing to you. I ordered something about six months and I sent it back and now I cannot get hold of Herman. They either do not answer the phone or they tell me that he is busy with another call and ask me for my number and he does not phone me back. It is a lot of ...
A guy who doesnt understand the word NO phoned me today and i said i dont want to order anything.he said he is sending stuff and i said im not paying for anything. and a few minutes later an ammount of R2999.99 was deducted from my back. i do not want the product, please just give my money back. ...
I paid R2444.90 for a set of pots in 2011;the agreement was that it had a lifetime guarantee and any issues would be sorted. The lids broke within the first three months. Every month I am being promised by an consultant that this will be sorted, but I need to purchase more goods! I will never ...
What a rip off! At 01h00 in the morning on DSTV Home Channel, Homemark advertise a Sticky Buddy 3 piece cleaner for R149. When I tried to order on line it is priced at R199. After trying numerous times to call customer care, (they don't answer) I was put through to a consultant that has clearly had ...