Last week Saturday I spent some time in the Design Quarter store finding a number of items for a new premises. When I called in on the Sunday to place the order of approximately R13000 that I was going to pay in cash, the store manager abruptly and arrogantly said that I would be charged for 2 ...
My husband & I purchased a very expensive table from @home the Glen!! we where told by Slavia the sales consultant that it had just arrived at the factory & would be delivered in 5 days! It's 2 weeks later & we still have no table!!! We called about a week later after we had purchased ...
On the 21 Jan 2013 I bought a dinner set from @Home. Yesterday I took out the goods to use them but I realised that some items in the box were damaged (having chips/cracks). When I went back to the store to exchange the goods; I was told that the goods cannot be taken back because I had signed for ...
My wife bought a dinner set and she was told by the cashier to sign the slip. When she got home she noticed that some of the goods were chipped. When we return the goods to the shop they refuse to accept it and claim that she was given the goods in good order. Area Manager was contacted on the ...
On 02/12/2012 my husband and I purchased a desk, sideboard and shelf from @home Sandton City. We were serviced by a decor consultant named Carol. We paid for the furniture in full and were promised delivery latest by early January 2013. On 20th December 2012 we received only the shelf with no ...
I bought a frying pan set for a xmas gift and discoverred it was damaged. I took it back to the store and they did not have any sets in stock. They orderred a set from another branch and did a cash sale refund on the card I made the purchase with.( I did not ask for a refund - just wanted a new set ...