How about actually RESPONDING to my complaint instead of copying and pasting a generic response and hitting the forward button? See here: hellopeter dot com/home/complaints/waiting-since-beginning-october-for-parts-1016101 Respond via email please. This time, actually DO something about my ...
My previous report refers. I was promised that I would be contacted by the customer service department of @home but have not been contacted to date. I also submitted a complaint to the store manager Cindy and have had no response. I am very disappointed with the service I received and am very ...
On 24/01/2013 We went to @Home to purchase dining chairs. Chose some we liked and went to pay. At till we were informed that we need to pay for the chairs now and they will be delivered to us in 10 days. We phoned on 18/01/2013 to follow up and were informed "the chairs are in a warehouse in ...
After searching throughout the mall I finally found the salt and pepper grinder that I was looking for at @ Home. I bought it as a gift for my dad. Unfortunately it broke the first time we used it. I told my folks where I had purchased it and they must just go in and explain the situation. I had ...
I'm completely astounded. I spent almost R15k at at Home, Sandton City. Service up until now has been wonderful. Joanne has been perfect to deal with. I phoned yesterday to confirm that my order which I have ordered and paid for a month or so ago, will be delivered to me on the 1st March 2013. The ...
I went to @home, Melrose Arch, on my lunch break to buy a coffee table for my husband's birthday coming up this weekend. I was told they do not have stock. I had to either drive to Pretoria to collect it or be charged R400 for it to be delivered to the shop. The coffee table costs R2700. I have to ...