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Gautrain
Found 198 reviews / complaints
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Gautrain
I was Overcharged

Hi Card no:38050411973710000032951613 I got charged R20 for a bus fare, when i used the same card to commute from Rosebank to Park (09h42 to 09h460 today and got on the 09h56 bus to park. i understand that the trip should cost on R6 and not R20, i would like a refund onto my card. Thanking you in ...

Gautrain
Buses not synced

This is really compromising the value proposition and benefits of the Gautrain system. One waits 40 minutes for buses from Rosebank, its but totally out of sync with the train arrivals from Hatfield (off-peak), 10 minutes to be exact. Taking a car from Pretoria to Joburg is merely faster and ...