I Bought a 7-day-pass. I did not use all the trips because I had to used my car. I was told I forfeited the trips and no refund will be given to me. That is by Gautrain. In this age of technological advancements why has Gautrain got such unreasonable and obnoxious practices. Gautrain should not ...
After producing my Gautrian payment slip and card at the same time to prove that I had paid for and in fact can have access to sanitary usage ast the Gautrain Station the guards and the lady behind the counter at 19:00 didn't allow me access to use the toilets!!! Nothing can be done, but even in ...
Hi Card no:38050411973710000032951613 I got charged R20 for a bus fare, when i used the same card to commute from Rosebank to Park (09h42 to 09h460 today and got on the 09h56 bus to park. i understand that the trip should cost on R6 and not R20, i would like a refund onto my card. Thanking you in ...
I took the Gautrain to Pretoria for Mercedes Benz Fashion Week yesterday (30/10/13). I stayed longer than expected, so I missed the last train back to Sandton, so I caught a lift with a colleague. When we arrived at the Sandton station I began to walk into the parking lot towards my car when five ...
I have not noticed whenever I drive out of the Sandton Gautrain Station that the security always (i.e. invariably) stops Black drivers and asks them to switch off their engine. The other race (s) are given the nod to pass without being asked to stop and switch off the engine. This has been ...
On 24 October 2013 my wife needed to fly to Cape Town for business. As this happens once or twice year we decided to make use of this bus transport facility for the first time. We tried to board the bus at Clear Water, just to be told as we did not have a credit on our Gautrain card they cannot ...