I must say that the busses and the bus drivers themselves are an absolute mess! The buss drivers try and squeeze as many people are possible in the bus up to the point that its like sardines in a can! This morning we took the bus from the sandton station to rivonia road and we got the bus on time. ...
I am a white 23 year old female working in JHB CBD. I have been using gautrain facilities for a year now. I was R1.00 short for the bus and the driver kick me off the bus even after I offered cash. He was rude and careless..I was stranded in the streets of JHB city from 4.30pm till 8.30pm alone!!! ...
I have asked for aircon to be switched on cause its very hot in the bus, they do have their windows nd what must we do? Suffocate nd collaps? He just told me its not working. Asked so politely that he must switch it on so I can see its not working. He refused, if I remeber very well this other guy ...
I got to the sandton gautrain and then to pretoria station where i got a bus to strubens street for my meeting at the education department. That was fine, but then i went to find the gautrain bus stop but it is no longer outside the dept so the guard told me to walk up the road a block to find it, ...
I am highly disgusted and shocked at the level of service and the urgency given to get customers their refunds in Gautrain. I have been sent from pillar to post since October and last week i was given 2-3 days before I get my refund, but nothing has come out of it. When call the relevant people, ...
I parked my car overnight at the Sandton Gautrain parking lot. Upon my return, it took 45 minutes and 3 trips to the parking lot and back to the service counter to pay for parking! First there was an erroneous reading at the Exit point. Then I had reload more money due to the fact that I had not ...