I have asked for aircon to be switched on cause its very hot in the bus, they do have their windows nd what must we do? Suffocate nd collaps? He just told me its not working. Asked so politely that he must switch it on so I can see its not working. He refused, if I remeber very well this other guy ...
I got to the sandton gautrain and then to pretoria station where i got a bus to strubens street for my meeting at the education department. That was fine, but then i went to find the gautrain bus stop but it is no longer outside the dept so the guard told me to walk up the road a block to find it, ...
I am highly disgusted and shocked at the level of service and the urgency given to get customers their refunds in Gautrain. I have been sent from pillar to post since October and last week i was given 2-3 days before I get my refund, but nothing has come out of it. When call the relevant people, ...
I parked my car overnight at the Sandton Gautrain parking lot. Upon my return, it took 45 minutes and 3 trips to the parking lot and back to the service counter to pay for parking! First there was an erroneous reading at the Exit point. Then I had reload more money due to the fact that I had not ...
I Bought a 7-day-pass. I did not use all the trips because I had to used my car. I was told I forfeited the trips and no refund will be given to me. That is by Gautrain. In this age of technological advancements why has Gautrain got such unreasonable and obnoxious practices. Gautrain should not ...
After producing my Gautrian payment slip and card at the same time to prove that I had paid for and in fact can have access to sanitary usage ast the Gautrain Station the guards and the lady behind the counter at 19:00 didn't allow me access to use the toilets!!! Nothing can be done, but even in ...