I was given a penalty of R700 for parking in an apparent no parking area. The area was not even having a sign that states that it was not a parking area. We were not told we are not suppose to park there until we found our car clamped on our first experience with gautrain. ...
The trains, specifically the peak time trains (morning and afternoon) which are normally full to capacity, tend to get extremely hot. In some case, the air conditioners only seem to be working while the train is moving and even then it would sometimes seem that the air conditioners are turned down ...
I registered for a card on the 5th of December 2013. I did not receive a follow up mail. As per the instructions I went to the nearest station, O R Tambo station. The staff member working there seemed shocked that I had given him the form and said I must wait for the e-mail. I explained I ...
Ever since the train times have changed, they aren't on schedule as they should be (every half an hour). I use the train from Sandton to Hatfield station on a weekly basis and today like the past couple of days it hasn't been getting to Sandton on time. This morning I got to Sandton at about 06:05 ...
I arrived on the train back from Sandton @ 6:25 23/12/2013. When entering the station our cards did not grant access to my wife and child. I wanted to pay for parking and get my family out of the station. The staff member present wanted to know if the card i had was my wife's. Cards don't get ...
Mon 23 Dec 2013, the East - West train schedule was changed and no one was informed. The morning trains had changed from every 12 minutes to every 30 minutes. I contacted the call centre and they advised that they were only informed this morning.. World Class commuting at it's best :( ...