2 months ago an international flight returning me home was delayed, resulting in me finding alternative transport back to the Gautrain station to retrieve my car. On arrival there I was told, that I could not get my car, or indeed even access it to get my house keys out. I raised the complaint ...
I am still shcoked that after having complains regarding waiting tiem for the Arcadia route, nothing has been done to correct this oversight or descrimination. Currenntly when you get off in Hatfield during peak hours teh bus to Arcadia leaves every 24 minutes. Buses to the eastern suburbs leave ...
4 cart trains in peak period is not acceptable. This is the third train and still cant get on. Cant even squash on. ...
On Sat 28 Sep 13, I took my 1st ride from PTA to Centurion. On my way back I couldn't find my gold card in my hand bag I was then advised to buy a new one and loaded money in it. Later I recovered the card. I got confused when I was told that I couldn't use my new card & had to use my old card. ...
At Hatfield I tried to reload my card but the machine was not accepting my R100 note so I called the security guard and she told me she won't help because she is not working so I had to join the queue. A week later on my way to Pretoria from Midrand the was a queue at the customer service so as I ...
Dear Gautrain Thank you very much for ruining my month. Parking fare dispute of R1810 still not refunded after 3 weeks of queries and phone calls and following your processes. Dealing with Bombela operation's folks is also a pain as you get promised to be phoned back but that never happens. i need ...