Over one and a half years ago I contacted FNB call center to settle my credit card account. The agent in the Debt Review Department said my account had been written off, that it was closed and there was nothing to pay. Now I have their lawyers after me demanding a huge amount of money. FNB: You ...
Following a home break in on Wednesday 24 July, I went in to my branch to get new cards on Thursday 25th July. - Bavuyile instructed me to get an affidavit (stating that the cards had been) despite the fact that I was able to give him a case number. The call center had cancelled my cards without ...
I sent a e-mail on 24/7/2013, requesting a meeting on 26/7/2013 received no response. I pitched at the office as I did not receive a reply... first response was "But did I confirm our meeting... I can see you in 15 minutes if you can wait... naturally I stormed out of the office... NO CONTACT ...
I recently applied for an improved interest rate on my home loan with FNB as the current rate is really high, however I used to be FNB staff and enjoyed a greatly reduced staff rate but since I left their employment the ugly default rate was applied. I'm not disputing the agreement on the default ...
I've opened a savings account online and never got feedback from FNB. I also have logged a query on details I need to use if I need to transfer money from foreign bank to FNB account, no answer. Now I need to cancel a credit card online and buy airtime online, I get a non descriptive error. With ...
I purchased R350 worth of prepaid electricity through the app after numerous attempts where the app simply timed out. Finally when the purchase went through I was provided with three tokens, two for electricity that I had paid for and one for the free electricity allocated to my meter. Only one of ...