FNB has allowed a company called Stratcol to debit money from my account since June 2013 without my knowledge. So far there are 3 payments that have gone through. I queried with FNB who is debiting this money and they gave me that name as well as their contact number, I called Stratcol and they ...
I asked an FNB consultant to call me back regarding an application I made for purchasing a smart device from FNB. I only got one call, which I missed because I was in a meeting and then I got an SMS saying that they have been trying to get hold of me but failed. If they had told me what time they ...
I am a huge FNB fan and have been banking with them for over a decade. The company I work for also uses FNB for it's business banking. The new FNB website has made my life difficult: (1) Last week, I processed a bunch of urgent payments on the business banking site, I required approval in order to ...
Hi there I am trying to register online for business banking. I receive an sms saying that I have successfully registered for online banking, after trying to login with my new details, I get messages that the info is incorrect and my account will be blocked on the 3rd attempy. After 3 unsuccesful ...
I went to the local FNB to stop a debit order. They phoned and Lea asked to speak to me, She did not listen well to what I had to say and threatened me. I find this kind of behavior very bad, as I am the client I should be treated with respect and not attack me, She treated me like a CIMINAL!!! Her ...
A month ago I had a complaint about a debit order which went through my account with no authorisation, I went into the branch, waited in line for a long time, did a stop payment and paid for it, guess what!? It went through again, none of the efforts made paid off. The stop payment is on file, I ...