I had an unauthorized online purchase on my cheque card. I called the contact center to dispute the charge but the agent I dealt with was extremely rude and had a nonchalant attitude. I felt like he wasn't eve listening to what I was saying - it's like he just wanted to get me off the phone. He ...
I called FNB call center regarding a personal loan that is listed on ITC for bad debt. I received FNB bad debt telephone number from call center to call with no avail. Nobody answers the phone till it eventually cuts off. The account in question I cannot find any record off or received any ...
I think FNB smart device unit does not care about hellopeter at all. Since I posted the proplem with hellopeter about the paiment of my smart device there was only a message on hellopeter, no one contacted me about this problem as far (ref: 318886). perthetic!!! ...
Fiona from Smart Device calls me today after I was in conversations and viewing my opinion and explaining my frustration to many other people... she tells me she has the authority and the ability to make an exception to my request. (partially what i initially complained about) she interrupted me ...
My loan application was approved, confirmed in writing. and after submitting all requested documentation, FNB loans declined as they are unable to clarify what documentation they actually require. One would expect that First Rand Bank would have this simple administration process sorted and know ...
On Friday 26th July 2013 I went to the bank to withdraw funds in order to pay installment on my credit card which was handed over to Attorneys for collection. I discovered that an amount of R1290 had been eft'd out of my account. On calling the bank, I was told that the card division had withdrawn ...